FAQs

1. How long does it take to receive my order?

Our standard shipping time is 3-5 business days for domestic orders. International orders may take longer depending on the destination. Please note that these are estimated delivery times and actual delivery may vary.

2. What is your return policy?

We have a 30-day return policy. If you are not satisfied with your purchase, you can return the item within 30 days of receiving it for a refund. Please make sure the item is in its original condition, unused, and with all tags and packaging intact. For more details, please refer to our Refund Policy.

3. How can I track my order?

Once your order is shipped, you will receive a tracking number via email. You can use this tracking number to track the progress of your shipment on our website or the shipping carrier's website.

4. Do you offer international shipping?

Yes, we offer international shipping to select countries. The shipping cost and delivery time may vary depending on the destination. Please note that international orders may be subject to customs duties and taxes, which are the responsibility of the customer.

5. What payment methods do you accept?

We accept all major credit cards, including Visa, Mastercard, American Express, and Discover. We also accept payment through PayPal for added convenience.

6. Can I cancel or change my order?

If you need to cancel or make changes to your order, please contact us as soon as possible. We will do our best to accommodate your request, but please note that once an order has been shipped, it cannot be canceled or modified.

7. Are your products covered by a warranty?

Yes, all our products come with a manufacturer's warranty. The duration and coverage of the warranty may vary depending on the product. Please refer to the product description or contact us for more information.

8. How can I contact customer support?

You can reach our customer support team by phone at 416-258-1562 or by email at admin@miramor.store. Our customer support hours are Monday to Friday, 9am to 5pm EST. We strive to respond to all inquiries within 24 hours.

9. Do you offer wholesale or bulk discounts?

Yes, we offer wholesale and bulk discounts for certain products. If you are interested in purchasing a large quantity, please contact us for more information and pricing.

10. Can I return a gift card?

Unfortunately, we do not accept returns or provide refunds for gift cards. Gift cards are non-refundable and cannot be exchanged for cash.